At K’ASE Authentic, we are committed to providing our customers with genuine and high-quality products. We guarantee that all items sold on our platform are 100% authentic.

Our Promise

We take the authenticity of our products very seriously. If you ever encounter any authenticity issues with a product purchased from K’ASE Authentic, we will offer you a refund equal to twice the purchase amount.

Terms & Conditions

1. Authenticity Assurance:
Every product sold on K’ASE Authentic is sourced directly from official brands, authorized distributors or manufacturers in Korea to ensure its authenticity.

2. Refund Policy:

In the rare event that you believe a product you purchased is not authentic, please contact our customer service team immediately.

You must provide proof of purchase and any evidence supporting your claim of the product’s inauthenticity.

Our team will review your claim and, if validated, will issue a refund equal to twice the purchase price of the product.

3. Claim Process:

Claims must be submitted within 30 days of purchase.

Contact our customer service team with your order number and detailed information about the issue.

We may require you to return the product for further inspection.

4. Exclusions:

The 100% Authentic Guarantee applies only to products purchased directly from K’ASE Authentic.

Products purchased from third-party sellers or other sources are not covered under this guarantee.

5. Limitation of Liability:

K’ASE Authentic’s liability is limited to the terms outlined in this guarantee. We are not responsible for any indirect or consequential damages related to authenticity issues.

6. Changes to This Policy:

K’ASE Authentic reserves the right to modify or terminate this 100% Authentic Guarantee at any time without prior notice. Changes will be effective immediately upon posting on our website.

By shopping at K’ASE Authentic, you agree to these terms and conditions. Our 100% Authentic Guarantee is part of our commitment to providing you with the highest level of service and trust.

For any questions or concerns regarding this policy, please contact us here.

*This T&C ensures that customers feel confident about the authenticity of the products they purchase from K’ASE Authentic, and it clearly outlines the process and conditions for claiming the guarantee